| Bookings
An initial reservation may be made by telephone or email, and will be held for seven days. The signing of the Booking Form by the party leader, confirms the acceptance of the terms and conditions set out, and shall be binding on the person(s) booking and intending to occupy the premises.
Occupancy
No all male parties or parties of guests who are all under the age of 21, will be accepted.
Due to Allergies pets are not allowed. Anyone found trying to bring pets into the home will be asked to leave immediately with no refund of monies paid. The security deposit will be retained in full to cover extra cleaning costs. We rent our home as a completely pet free environment and anyone breaking these rules could put ourselves and our future guests at risk from serious allergic reactions.
Celebrations Villa is a no smoking home. Anyone smoking inside the villa will have their security deposit retained in full. You will also be billed for any items that have to be cleaned or replaced to completely remove the smell of smoke or because they have burn marks. We do provide ash trays for use outside in the pool area.
Rental Period
Stays of 6 nights or less will incur a cleaning fee of £60 sterling/$90 USD. The villa is available for occupation from 1600 hours, local time on the day of arrival, until 1000 hours on the day of departure. Checkout time is at 1000 hours, unless otherwise agreed, in writing, with the Management Company.
To ensure comfort, security, and peace of mind, the villa is registered with the State authorities, and is in full compliance with all relevant legislation. Only persons named on the booking form may occupy the property, and any persons not shown on the booking form will be asked to leave.
Payment
A non-refundable deposit of £100 sterling or $200 USD per week is due within 7 days of your initial reservation, to be sent with the completed Booking Form. On receipt of your deposit, we will bank your cheque/check, and wait for clearance, following which, we will send out a receipt and confirmation of the booking.
Payment of the balance, plus the refundable security deposit, is due 10 weeks prior to your arrival date. On receipt, banking, and clearance of your party's final payment, we will send out your Arrival Pack. A £200 sterling / $350 USD security deposit is payable with the balance payment.
Security Deposit
The client is held responsible for any damage or breakage's that may be caused to the property, its contents and also for all items in the inventory during your stay.
It is important that you thoroughly inspect the home on arrival and report any problems or deficiencies to the management company without delay. Any breakage or damage that occurs during your stay must be reported to the Management Company, as soon as possible, and definitely before you vacate the property.
We require a refundable security/breakage deposit, to be paid when the balance is paid. This deposit will be repaid to your party by check/cheque, within 30 days of your departure, providing the local Management Company have reported no breakage's, and you have returned all keys as requested. We check the inventory prior to your arrival, and after your departure, and will advise you of any faults. These may include additional cleaning costs for spills, stains etc.
We reserve the right to retain the security deposit (either in part or full) to cover breakage's, damage, non-return of the keys or any extra cleaning that is required. Receipts for repairs/replacements will be provided; in the unlikely event that such retention of the security deposit is required.
We reserve the right to pursue a quest for recompense for any and all damages caused, which may exceed the value of the security deposit, within 14 days of being served notice of this.
Florida has a tropical climate. This includes pests and these are to be expected. Although pest control is regularly carried out at our home, it is possible that some may appear. As we have done all we can to try to ensure that this may not occur, please note that we accept no liability whatsoever for the presence of any pests.*In order to try to avoid these entering our home, please place all unwrapped food in the refrigerator provided and ensure that the container is adequately sealed. Do not leave food unwrapped. Close all doors, including the garage door, when these are not being used. Please contact our management company immediately in the event of any pest appearance so that these can be dealt with speedily and professionally.
*Any added costs for pest control services incurred from lack of care, may be passed to you.
Cancellation by Guests
In the event of your needing to cancel, the following conditions will apply:
16 weeks or more prior to arrival date – Deposit.
10 – 16 weeks prior to arrival date – 50% of the total charge
less than 10 weeks – 100% of total charge
Liability
The owners and their agents do not accept liability whatsoever for death, personal injury, accidents, loss or damage to persons or personal effects, however caused, as a result of use of the pool, spa and villa. It is the responsibility of an adult member of the party to ensure that children are always properly supervised when in the pool and deck area.
Pool and Spa/ Jacuzzi Heating:
If pool heating is required, this should be requested at the time of booking, but may be requested up to the time of final payment of the balance. An additional charge is made for pool heating, and this must be paid when the final payment is made, at least 8 weeks prior to your arrival date.
Please note most pools take up to 24 hours to heat from the time turned on. If you wish the pool to be warm on your arrival you may wish to order an extra day.
Pool heaters have electrical/mechanical components. These components can sometimes malfunction. The owners cannot be held responsible for any malfunctioning heater. Please inform our management company as soon as possible if your pool/Jacuzzi is not working properly. Any days that the heater is verified inoperative will be credited. No additional compensation will be given to the guest. Our management company will do everything in its power to rectify any problems with malfunctioning equipment as quickly as possible .
Force Majeure
The owners or their agents cannot accept responsibility, be responsible, or be liable, in respect of damage or changes caused by Force Majeure, e.g. strikes, floods, closure of airports, weather conditions (e.g. Hurricanes), or other events beyond our control.
Insurance
We strongly recommend that you ensure you have adequate Travel Insurance, to cover eventualities such as cancellation due to whatever cause including bad weather, accident and sickness.
Complaints or Dissatisfaction
In the unlikely event of a complaint during your stay, please contact the Management Company immediately. If the matter cannot be resolved, you should contact the owner, in writing, within 14 days of the end of the rental period. If the problem has not been reported as requested, to the Management Company, the owner cannot accept any responsibility |